What Factors to Look for in a Background Check Service


When searching the internet, it can be difficult to weed out all the unreliable background check providers. This can cause you to search for features that are not needed and increase your costs. To avoid this, keep these important factors in mind throughout your search, and you’ll be able to find what you’re looking for in no time.

Research capacity

Searchability refers to the depth of investigation into a person’s past. Many people believe that a simple search will give them all the information they need, but that’s not always true. The level of search ability required depends on the type of information you are trying to find. There are different levels of search capability that a background check service can provide.

  • Basic Search Capability – This is the most basic level of search available, which simply allows you to order a copy of an individual’s criminal history report. It is important to note that this type of report only includes arrests that have been made public, so it does not necessarily give an accurate picture of the person’s past behavior.
  • Enhanced Search Capability – An enhanced criminal history report provides more information than just arrests and convictions. It also includes items such as traffic violations, civil suits and judgments, and pending charges that have not yet resulted in convictions. This type of report is much more comprehensive than a basic report and gives you a clearer picture of how someone has behaved in the past.
  • Full Access Search Capability – A Full Access Search provides even more information about a person than an Enhanced Report, including things like birthdates (sometimes missing in other types of reports ), addresses for the last three years (as opposed to two years), previous aliases, and much more.

Types of background checks

There are several types of background checks you can order for your employees and potential hires. The type you choose will largely depend on the type of job being offered, but there are some common types you should consider:

Criminal record check

This is the most common type of background check, and it’s also the one that employers are legally required to perform before hiring a new employee. A criminal record check looks at any convictions or arrests the candidate has had within the past seven years. It also reviews all pending criminal charges.

Education Verification

This type of background check is often done when an employer wants to verify information about an applicant’s educational background. This can include checking if a person has attended a college or university as well as details of their degree. Education verification reports can also look at things like GPA scores and other related academic information. These reports are especially useful for jobs with high education requirements.

Employment background checks

A use History check will show if someone worked at their current job for a long time or if they were terminated from a previous job due to poor performance or misconduct while working there . It’s important to take this into consideration, as it can help determine how well someone might be suited for certain positions within your company, such as working with customers or handling sensitive information like financial records or trade secrets.

Pricing options

The cost of a background check is often one of the first things most people look at when choosing a service. However, that’s not the only thing you should consider. There are many types of pricing options available, and some of them may be better suited to your needs than others. Here are some of the most common pricing options:

Pricing per search

This is the most basic option available, and it allows you to pay for each individual search you perform through the service. This can be a good choice if you only need to run one or two searches, but it can start to get expensive if you need to run more.

Annual subscription

With this type of pricing option, you pay an annual fee — which will typically be around $100 per year — and then you’ll have access to all the background checks you need for the duration of your membership ( usually 12 months). It’s a good choice if you regularly need background checks for many different candidates (or for other purposes), as it saves money over time compared to paying per search.

Monthly subscription fee

Some services offer monthly subscriptions that allow users to perform as many searches as they want in a given month at no additional cost.

Customer service

The most important thing about a background check service is customer support. You need to be able to get in touch with someone if you have any questions or concerns. The best background check services will offer 24/7 customer support. This way, you can contact them when you need them, and they’ll be able to answer your questions and quickly resolve any issues that arise. There are several types of customer support you can get as a customer:

Live chat

This is one of the most common forms of customer support because it’s simple and convenient for everyone involved. You just need an internet connection, which most people have these days, and you can chat with an agent any time of the day or night. Live chat is great because it allows both parties to communicate in real time, so there’s no delay when trying to solve a problem or answer a question.


Email is another common form of customer support that many companies offer their customers. However, it is not as convenient as live chat as there may be some delay before your question is answered.

Speed ​​and efficiency

You should also consider how the background check service works. You want to make sure they offer a mobile-friendly website and app so you can use their services wherever you are. The best background check services will also have an automated system that allows you to perform multiple searches at once. Once you find out this you’ll end up saving time by automating the process.

Quality of reports

When you use a service, you want to make sure your results are accurate and up-to-date. You should check if there have been any complaints about their services before deciding to use them. If you find that there are many complaints about a company, it is better not to use them. If you find that they have very few complaints, it shows that they have good customer service and will be able to quickly resolve any issues you may have with your report.

A background check can be extremely important and potentially informative, but don’t settle for a company that won’t follow. Most of the time, what you pay for is what you get, but it might be worth spending a little extra time researching the right company. You have a lot to do in your search, especially if you are looking for an employee or a babysitter. Take the necessary precautions to ensure that nothing escapes you.


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